FAQs

Yes, all our quotes and site surveys for new installations are free of charge. We’re happy to give you the help and advice you need to make the best decision for your needs.

On the rare occasion that a competitor has provided a cheaper quote, it is usually because it has not been done on a like-for-like basis. On any comparable quotation, we believe that we will be able to price match.

We pride ourselves on delivering maximum warranties for our products. We only use excellent products, and we install them to the highest standards and the levels of our warranties prove this!

Yearly preventative maintenance is a wise thing. A properly maintained system will
not only ensure that it performs at peak efficiency, but it will also save you money on
your energy bills.

A properly maintained system also lasts longer. During a preventative maintenance,
certain parts that can cause trouble when they are dirty are cleaned to keep the
system running smoothly and efficiently.

A maintenance service also includes inspection of your system. So, any problems
can be discovered before serious damage occurs and before you find yourself
without air conditioning in the middle of summer or winter when you need it most.

You can install most air conditioning systems under permitted development rights.
This means that you will not need to apply to the local authority for planning
permission. The exception to this would be if you have a listed building or are in a
conservation area.

As a guide, a standard 2.5kW system for an average sized bedroom would cost
around 12-15p per kWh to run.

Under new government legislation applicable since April 2022, if we supply and
install an air conditioning system which operates as a heat pump to your home, your
VAT is zero rated.